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Status

All systems operational.

All systems operational

All OGScout services are running smoothly. Last incident: 7 days ago.

Updated 2m ago

Services

WhatsApp message ingest100% · 90d
Quote broadcasting99.94% · 90d
Operator console100% · 90d
Workshop dispatch99.88% · 90d
Payment processing99.97% · 90d
Analytics & reporting100% · 90d

Recent incidents

Payment processing degraded

Resolved

For approximately 18 minutes, some workshop payouts were delayed due to a partner outage. All affected payouts processed automatically on retry. No customer-side impact.

8 May 2026 · 14:02 – 14:20 GST

Quote delivery latency in Ajman City zone

Resolved

An edge node serving the Ajman City zone caused message delivery latency of up to 90 seconds. Mitigated by re-routing through the Dubai region.

2 May 2026 · 09:18 – 09:34 GST

Brief operator console unavailability

Resolved

The internal operator console returned 502 errors for 4 minutes during a scheduled deploy. No impact on customer-facing services. Drivers and workshops continued normally.

14 Apr 2026 · 03:22 – 03:26 GST

How we communicate

Major incidents are posted here and pushed to subscribed workshops via WhatsApp within 5 minutes of detection. Subscribe to status updates by messaging "status" to our number.